Machine learning & AI

As chatbot sophistication grows, AI debate intensifies

California start-up OpenAI has released a chatbot capable of answering a variety of questions, but its impressive performance has reopened the debate on the risks linked to artificial intelligence (AI) technologies.

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Adding human touch to unchatty chatbots may lead to bigger letdown

Sorry, Siri, but just giving a chatbot a human name or adding humanlike features to its avatar might not be enough to win over a user if the device fails to maintain a conversational back-and-forth with that person, according ...

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