Consumer & Gadgets

People are too trusting of virtual assistants

Attributing lifelike qualities to virtual assistants could cause people to reveal more personal information to the companies that own them than they otherwise would, according to a new study.

Computer Sciences

Crowd workers, AI make conversational agents smarter

Conversational agents such as Siri, Alexa and Cortana are great at giving you the weather, but are flummoxed when asked for unusual information, or follow-up questions. By adding humans to the loop, Carnegie Mellon University ...