Chatbot or human? Either way, what matters for customer trust is 'perceived humanness'
The helpful person guiding you through your online purchase might not be a person at all.
Jan 5, 2022
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The helpful person guiding you through your online purchase might not be a person at all.
Jan 5, 2022
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41
When you first glide into Horizon Worlds, the virtual reality app from Meta Platforms Inc., you're greeted with a vivid cityscape and portals into worlds with labels like "adventure" and "comedy." On a recent visit to the ...
Apr 12, 2023
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Teleworking during the COVID-19 pandemic can make you feel like you're working all the time. Know how to set boundaries between your work and personal life, as well as avoid professional isolation.
Jun 30, 2020
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