Consumer & Gadgets

Chatbots may fuel 'delusional spirals' that lead to real-world harm

Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...

Consumer & Gadgets

New study reveals chatbot empathy can worsen customer reactions

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...

Business

Amazon invests another $5 bn in Anthropic

Amazon on Monday said it pumped another $5 billion into Anthropic as it ramps up its collaboration with the startup behind Claude artificial intelligence.

Machine learning & AI

Anthropic says will put AI risks 'on the table' with Mythos model

American AI developer Anthropic plans to "lay the risks out on the table" even as it restricts deployment of a new model dubbed Mythos, whose powerful cybersecurity capabilities raise stark questions for companies and governments.

Machine learning & AI

AI 'agent' fever comes with lurking security threats

Artificial intelligence "agents" promise to save users time and energy by automating tasks, but the growing power of systems like OpenClaw is setting cybersecurity experts on edge.

Machine learning & AI

China seeks to rein in risks from AI 'digital humans'

After her father died from cancer, Zhang Xinyu had an artificial intelligence avatar made that looks and sounds just like him, part of a growing "digital human" industry that China is moving to govern more tightly.

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