Business

Platforms that rank the latest LLMs can be unreliable

A firm that wants to use a large language model (LLM) to summarize sales reports or triage customer inquiries can choose between hundreds of unique LLMs with dozens of model variations, each with slightly different performance. ...

Consumer & Gadgets

How much does chatbot bias influence users? A lot, it turns out

Customers are 32% more likely to buy a product after reading a review summary generated by a chatbot than after reading the original review written by a human. That's because large language models introduce bias, in this ...

Machine learning & AI

Transphobia in LLMs is more nuanced than expected, research finds

After Twitter's 2023 rebrand into X, hate speech surged on the platform. Social media and video websites like Facebook and YouTube have long struggled with content moderation, battling the need to keep people safe—especially ...

Machine learning & AI

AI videos create buzz for ByteDance after US TikTok deal

Cinematic clips generated by ByteDance's latest artificial intelligence video model have sparked an online buzz for the Chinese company that recently ceded majority control of TikTok in the United States.