Consumer & Gadgets
When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...
Apr 21, 2026
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Consumer & Gadgets
In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).
Apr 19, 2026
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Consumer & Gadgets
Artificial intelligence is touching nearly every aspect of life—including assistive technology for blind and low-vision (BLV) individuals. And just like in other arenas, the AI used to assist BLV people is good—but far from ...
Apr 16, 2026
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Consumer & Gadgets
If you've been in the market for a new hair dryer, you've likely seen advertising for ionic ones. Some claim to produce negative ions in the millions—with or without the help of added minerals like tourmaline.
Apr 15, 2026
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Consumer & Gadgets
When people ask ChatGPT and other AI models for advice, they often share deeply personal details in hopes of getting better answers: their age, their gender, their mental health history, even medical diagnoses like autism. ...
Apr 15, 2026
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Consumer & Gadgets
Researchers at Delft University of Technology (TU Delft) have designed a portable game console powered by solar panels and a cranking device. They embedded the crank into the gameplay experience, allowing users to—for example—fire ...
Apr 15, 2026
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Consumer & Gadgets
Digital technologies can play a double-edged role in modern society; while they offer new forms of participation and access, they can also deepen existing inequalities. Older people are especially affected as services such ...
Apr 15, 2026
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Consumer & Gadgets
Data breaches, such as the recent incidents at Odido and Basic-Fit, trigger feelings of anxiety and loss of trust among both victims and those who may have been affected. New international research shows that although data ...
Apr 14, 2026
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Consumer & Gadgets
Many people are interacting with AI large language models, and most of them would say the models have different "personalities." Some models come across as calm and useful. Others feel eager, flattering or strangely cold. ...
Apr 13, 2026
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Consumer & Gadgets
It's estimated that more than half of all U.S. teens are regularly using companion chatbots powered by large language models and generative artificial intelligence (AI) technology. The programs, such as Character.AI, Replika ...
Apr 13, 2026
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