21/04/2026

Consumer & Gadgets

New study reveals chatbot empathy can worsen customer reactions

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...

Electronics & Semiconductors

Chinese AI circuit board maker soars on Hong Kong debut

Shares in a Chinese tech firm that supplies US chip titan Nvidia soared almost 60% on its Hong Kong debut Tuesday, having raised more than US$2 billion in the city's largest listing this year.

Business

Amazon invests another $5 bn in Anthropic

Amazon on Monday said it pumped another $5 billion into Anthropic as it ramps up its collaboration with the startup behind Claude artificial intelligence.

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