AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.
Consumer & Gadgets
Ultra-personalized artificial intelligence for assisted communication risks muting aspects of the user's identity and occasionally breaches privacy, according to a new study from a Cornell Tech doctoral student who trained ...
May 4, 2026
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Consumer & Gadgets
Major AI platforms, including OpenAI and Anthropic, as well as social apps like Replika and Character.ai, are increasingly designing chatbots to be warm, friendly, and empathetic. However, new research from the Oxford Internet ...
Apr 29, 2026
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Consumer & Gadgets
Due to recent developments in artificial intelligence (AI), it's now possible to digitally "revive" dead people and interact with them.
Apr 29, 2026
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Machine learning & AI
The avocado toasts and baristas making foamy lattes make it look like any other café, except at this one, located in a Stockholm residential neighborhood, artificial intelligence (AI) is running the place.
Apr 29, 2026
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Business
Hundreds of millions of people consult artificial intelligence chatbots on a daily basis for everything from product recommendations to romance, making them a tempting audience to target with potentially below-the-radar advertising. ...
Apr 27, 2026
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Consumer & Gadgets
AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI Conference on Human Factors ...
Apr 27, 2026
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Business
If you give artificial intelligence a goal of maximizing profit, how far will it go? AI agents appear capable of lying, concealing, and colluding, according to new research from Harvard Business School.
Apr 22, 2026
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Internet
Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people.
Apr 21, 2026
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Consumer & Gadgets
Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...
Apr 21, 2026
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Consumer & Gadgets
When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...
Apr 21, 2026
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