Research news on AI chatbot safety

AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.

Consumer & Gadgets

Research finds hotel booking chatbots can 'creep out' customers

Travelers who use AI-powered chatbots on hotel booking platforms often feel uneasy. That discomfort can cause them to disengage or delay booking decisions, according to new research from the Texas A&M College of Agriculture ...

Computer Sciences

Blind ambition: AI agents can turn tasks into digital disasters

Computer scientists at UC Riverside have identified troubling flaws in a new generation of artificial intelligence (AI) agents designed to take over routine computer chores while users are away—sorting emails, organizing ...

Machine learning & AI

Don't let AI give your eulogy

There was something a bit off about a speech at one of my recent colleague's retirements. It was beautifully written, very generously worded and the pacing was impeccable. And yet, I hate to say it, it was utterly lifeless.

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