Research news on AI chatbot safety

AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.

Consumer & Gadgets

Most AI bots lack basic safety disclosures, study finds

Many people use AI chatbots to plan meals and write emails, AI-enhanced web browsers to book travel and buy tickets, and workplace AI to generate invoices and performance reports. However, a new study of the "AI agent ecosystem" ...

Consumer & Gadgets

Laughter reveals how we use AI at home

Voice assistants such as Alexa are often marketed as smart tools that streamline everyday life. But once the technology moves into people's homes, interest quickly fades. This is shown by new research in which laughter is ...

Consumer & Gadgets

Can AI fulfill our emotional needs?

Fully customizable virtual companions or avatars—and even "digital clones" of deceased people or living ex-partners—are among the new possibilities that artificial intelligence is bringing to the love lives of humans. ...

Machine learning & AI

New world for users and brands as ads hit AI chatbots

The introduction of advertisements and sponsored content in chatbots has spawned privacy concerns for AI users as brands scramble to stay relevant in a fast-changing online environment.

Business

AI could rebalance power between people and the services they use

Artificial intelligence could help people who feel overwhelmed, excluded or disadvantaged when dealing with everyday tasks like paying energy bills or booking health care appointments, according to a new study involving researchers ...

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