AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.
Business
Meta will begin using people's conversations with its artificial intelligence chatbot to tailor the ads and content they see on Facebook and Instagram, the social media giant announced Wednesday.
Oct 1, 2025
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Consumer & Gadgets
In the latest salvo between Hollywood and artificial intelligence companies, tech start-up Character.AI has removed many Disney characters from its chatbot platform after the Burbank entertainment giant sent the firm a cease-and-desist ...
Oct 1, 2025
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Consumer & Gadgets
When a machine fails, our first reaction is often frustration. A computer freezing at the worst possible moment, a navigation app leading us straight into a traffic jam, or a washing machine suddenly stopping mid-cycle—all ...
Sep 30, 2025
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Consumer & Gadgets
OpenAI said Monday it's adding parental controls to ChatGPT that are designed to provide teen users of the popular platform with a safer and more "age-appropriate" experience.
Sep 29, 2025
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Consumer & Gadgets
In the absence of stronger federal regulation, some states have begun regulating apps that offer AI "therapy" as more people turn to artificial intelligence for mental health advice.
Sep 29, 2025
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Business
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides us through a return of our goods.
Sep 25, 2025
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Business
It is a sad fact of online life that users search for information about suicide. In the earliest days of the internet, bulletin boards featured suicide discussion groups. To this day, Google hosts archives of these groups, ...
Sep 22, 2025
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Robotics
Days after Meagan Brazil-Sheehan's 6-year-old son was diagnosed with leukemia, they were walking down the halls of UMass Memorial Children's Medical Center when they ran into Robin the Robot.
Sep 19, 2025
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Security
Teenagers chatting with ChatGPT will soon see a very different version of the tool—one built with stricter ways to keep them safe online, OpenAI announced.
Sep 18, 2025
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Business
Warning: This article contains discussion of suicide and self-harm. If you or someone you know is struggling with mental health or suicidal thoughts, call or text 988 (the Suicide and Crisis Lifeline) in the U.S. For those ...
Sep 18, 2025
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