AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.
Consumer & Gadgets
AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI Conference on Human Factors ...
Apr 27, 2026
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Business
If you give artificial intelligence a goal of maximizing profit, how far will it go? AI agents appear capable of lying, concealing, and colluding, according to new research from Harvard Business School.
Apr 22, 2026
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Internet
Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people.
Apr 21, 2026
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Consumer & Gadgets
Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...
Apr 21, 2026
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Consumer & Gadgets
When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...
Apr 21, 2026
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Consumer & Gadgets
In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).
Apr 19, 2026
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Machine learning & AI
Artificial intelligence "agents" promise to save users time and energy by automating tasks, but the growing power of systems like OpenClaw is setting cybersecurity experts on edge.
Apr 19, 2026
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Security
Conversational AI tools denied blunt requests for harmful content by researchers posing as intimate partner abusers, but these guardrails were easily circumvented when they requested the content under false pretenses, a new ...
Apr 16, 2026
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Computer Sciences
A coaching tool built into artificial intelligence (AI)-powered systems may raise user awareness of bias in AI algorithms and help individuals better prompt generative AI tools to produce more inclusive content, according ...
Apr 16, 2026
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Consumer & Gadgets
Digital technologies can play a double-edged role in modern society; while they offer new forms of participation and access, they can also deepen existing inequalities. Older people are especially affected as services such ...
Apr 15, 2026
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