Chatbots don't judge! Customers prefer robots over humans when it comes to those 'um, you know' purchases
When it comes to inquiring about—ahem—certain products, shoppers prefer the inhuman touch.
Nov 6, 2025
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22
AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.
Consumer & Gadgets
When it comes to inquiring about—ahem—certain products, shoppers prefer the inhuman touch.
Nov 6, 2025
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22
Security
It doesn't take technical expertise to work around the built-in guardrails of artificial intelligence (AI) chatbots like ChatGPT and Gemini, which are intended to ensure that the chatbots operate within a set of legal and ...
Nov 4, 2025
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Consumer & Gadgets
For how much time we spend staring at our phones and computers, it was inevitable that we would become… close. And the resulting human relationships with computer programs are nothing short of complex, complicated, and unprecedented.
Nov 4, 2025
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Consumer & Gadgets
Startup Character.AI announced Wednesday it would eliminate chat capabilities for users under 18, a policy shift that follows the suicide of a 14-year-old who had become emotionally attached to one of its AI chatbots.
Oct 29, 2025
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Machine learning & AI
Australian police are working on an AI prototype that will help them decipher Gen Z slang and emoji-laden messages written by online predators, a top official said Wednesday.
Oct 29, 2025
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Machine learning & AI
Artificial intelligence is fast becoming "part of the furniture." A decade after IBM's Watson triumphed on "Jeopardy!," generative AI models are in kitchens and home offices. People often talk about AI in science fiction ...
Oct 28, 2025
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Internet
Data from ChatGPT-maker OpenAI suggest that more than a million of the people using its generative AI chatbot have shown interest in suicide.
Oct 28, 2025
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Internet
Learning about a topic by interacting with AI chatbots like ChatGPT rather than following links provided by web search can produce shallower knowledge. Advice given on the basis of this shallow knowledge tends to be sparser, ...
Oct 28, 2025
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54
Software
Clippy, the animated paper clip that annoyed Microsoft Office users nearly three decades ago, might have just been ahead of its time.
Oct 24, 2025
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Security
Over the weekend, Education Minister Jason Clare sounded the alarm about "AI chatbots bullying kids".
Oct 23, 2025
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