Yelp introduces an AI chatbot to help users sift local recommendations
Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people.
Apr 21, 2026
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Internet
Page 7: Research news on AI chatbot safety
AI chatbot safety concerns the psychological, social, and informational risks posed by conversational AI systems and the mechanisms for mitigating those risks. Work in this area examines how chatbots can influence user behavior, propagate misinformation, exhibit bias, or respond inadequately to crises such as suicidality, with particular attention to children and adolescents. The field integrates technical alignment and auditing methods with legal, regulatory, and ethical frameworks, including parental controls, age restrictions, liability standards, and governance of persuasive or anthropomorphic chatbot designs.
Consumer & Gadgets
Chatbots may fuel 'delusional spirals' that lead to real-world harm
Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...
Apr 21, 2026
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Consumer & Gadgets
New study reveals chatbot empathy can worsen customer reactions
When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...
Apr 21, 2026
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Consumer & Gadgets
How do teens really use AI companions? With more creativity than you might think
In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).
Apr 19, 2026
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Machine learning & AI
AI 'agent' fever comes with lurking security threats
Artificial intelligence "agents" promise to save users time and energy by automating tasks, but the growing power of systems like OpenClaw is setting cybersecurity experts on edge.
Apr 19, 2026
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Security
Making AI safer for victims of intimate partner violence
Conversational AI tools denied blunt requests for harmful content by researchers posing as intimate partner abusers, but these guardrails were easily circumvented when they requested the content under false pretenses, a new ...
Apr 16, 2026
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Computer Sciences
Prompt coaching tool raises user awareness of bias in generative AI systems
A coaching tool built into artificial intelligence (AI)-powered systems may raise user awareness of bias in AI algorithms and help individuals better prompt generative AI tools to produce more inclusive content, according ...
Apr 16, 2026
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Consumer & Gadgets
This AI chatbot tackles scams, fear and isolation to bring seniors safely into digital life
Digital technologies can play a double-edged role in modern society; while they offer new forms of participation and access, they can also deepen existing inequalities. Older people are especially affected as services such ...
Apr 15, 2026
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Machine learning & AI
Why many Americans are turning to AI for health advice, according to recent polls
When Tiffany Davis has a question about a symptom from the weight-loss injections she's taking, she doesn't call her doctor. She pulls out her phone and consults ChatGPT.
Apr 15, 2026
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Consumer & Gadgets
Teens are becoming concerned about their attachment to AI chatbots
It's estimated that more than half of all U.S. teens are regularly using companion chatbots powered by large language models and generative artificial intelligence (AI) technology. The programs, such as Character.AI, Replika ...
Apr 13, 2026
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