November 11, 2021
China's Singles' Day shopping extravaganza loses luster
China's Singles' Day, the world's largest online shopping festival which falls on Nov. 11 every year, is losing its shine, with less marketing hype and a crackdown on the technology industry.
Singles' Day has been viewed as the largest online marketing event of the year. It is heavily advertised for weeks ahead of time with brands and merchants offering deep discounts to attract consumers looking for bargains.
But shoppers say deep discounts of what is also called "Double Eleven" are now a thing of the past and experts are predicting lower sales as the economy slows.
This year, Alibaba, the e-commerce platform that pioneered the online shopping festival more than a decade ago, decided not to showcase a running tally of its real-time gross merchandise volume (GMV)—defined as the amount of transactions racked up across its platform—on its site for Nov. 11.
Chinese regulators have cracked down on technology companies, investigating giants like Alibaba and food delivery firm Meituan over alleged anti-competitive practices.
Earlier this year, Alibaba was fined a record $2.8 billion for violating antitrust rules. Ahead of Singles' Day, Alibaba, rival JD.com and Meituan were among companies asked to curb excessive marketing text messages sent to consumers during the festival.
Last week, 16 e-commerce platform operators—some of which are linked to Alibaba and Meituan—were also summoned by regulators in the southern province of Guangdong and warned over "unfair competition."
Platforms are also reining in the marketing hype to align themselves with Chinese President Xi Jinping's calls for "common prosperity," which includes curbing excess and advocating for more equitable distribution of wealth and resources.
"The decision not to publish a live GMV tally suggests China's major e-commerce platforms believe this consumption display is incongruent with current 'common prosperity' themes," said Michael Norris, research strategy manager at the Shanghai-based consultancy AgencyChina.
"While not publishing a live GMV tally may appease local sensibilities, without careful management, it may spook foreign investors who are already concerned about Alibaba's growth prospects," he said.
Online retailer JD.com also did not publicly stream a running tally of sales this year. But it did hold a media event Thursday, where a counter showed that as of 2 p.m. local time shoppers had spent over $48 billion.
Although it was a common to see consumers take advantage of deep discounts in past Singles' Day festivals to stock up on daily necessities, consumption habits have changed.
Demand is weaker amid the uncertainties brought on by the pandemic, and Singles Day is now competing with other e-commerce festivals throughout the year.
"2021 is a year of troubled times. There is the pandemic and various disasters, economic growth is slow and the stock market is not performing well," said Hua Wei, a Beijing resident.
"These make people a little bit panicked. After all, you have a stronger sense of security if you hold onto your money," she said. "I think people are also more rational now when it comes to consumption."
Another shopper, Jiang Chen, said that he held back on impulse shopping this year, buying only what he needed.
"I don't think it's necessary to waste time and energy in order to save a little money, so the things I buy are what I need," he said, such as snacks and fruit.
Jiang seemed happy with a lower key approach to the festival.
"I hope that there will be less exaggerated publicity and hype in future (Singles' Day) sales, and that the discounts will be bigger," he said.
Meng Xiaolu, a sales manager who lives in the eastern province of Zhejiang, said she spent most of her shopping budget for this month on Singles Day sales of cosmetics and clothes.
"Because of the pandemic, I'm not able to travel and take vacations, so all I can do is find some joy in online shopping," she said. "I think shopping on Double Eleven has become a habit for young people."
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