Machine learning & AI

New study finds AI-generated empathy has its limits

Conversational agents (CAs) such as Alexa and Siri are designed to answer questions, offer suggestions—and even display empathy. However, new research finds they do poorly compared to humans when interpreting and exploring ...

Machine learning & AI

Is diversity the key to collaboration? New AI research suggests so

As artificial intelligence gets better at performing tasks once solely in the hands of humans, like driving cars, many see teaming intelligence as a next frontier. In this future, humans and AI are true partners in high-stakes ...

Computer Sciences

Crowd workers, AI make conversational agents smarter

Conversational agents such as Siri, Alexa and Cortana are great at giving you the weather, but are flummoxed when asked for unusual information, or follow-up questions. By adding humans to the loop, Carnegie Mellon University ...

Consumer & Gadgets

People are too trusting of virtual assistants

Attributing lifelike qualities to virtual assistants could cause people to reveal more personal information to the companies that own them than they otherwise would, according to a new study.

Robotics

Expressing and recognizing intentions in robots

The digital and physical worlds are becoming more and more populated by intelligent computer programs called agents. Agents have the potential to intelligently automate many daily tasks such as maintaining an agenda, driving, ...

Machine learning & AI

The influence of AI on trust in human interaction

As AI becomes increasingly realistic, our trust in those with whom we communicate may be compromised. Researchers at the University of Gothenburg have examined how advanced AI systems impact our trust in the individuals we ...

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