Chatbot or human? Either way, what matters for customer trust is 'perceived humanness'
The helpful person guiding you through your online purchase might not be a person at all.
Jan 5, 2022
0
41
Business
News tagged with bots
Computer Sciences
Study reveals behavioral differences between bots and humans that could inform new machine learning algorithms
Bots are social media accounts which are controlled by artificial software rather than by humans and serve a variety of purposes from news aggregation to automated customer assistance for online retailers. However, bots have ...
Apr 22, 2020
1
89
Business
Twitter bots helped build the cult of Elon Musk and Tesla. But who's creating them?
In early November 2013, the news wasn't looking great for Tesla. A series of reports had documented instances of Tesla Model S sedans catching on fire, causing the electric carmaker's share price to tumble.
Apr 13, 2022
0
21
Software
OpenAI Five wins a best-of-three, looks to International next
What can happen if computer-controlled bots go up against a team of top human players? The formidable playing team of OpenAI Five managed to defeat human teams at Dota 2 recently, and made a lot of news doing so.
Computer Sciences
Computer bots are more like humans than you might think, having fights lasting years
Researchers say 'benevolent bots', otherwise known as software robots, that are designed to improve articles on Wikipedia sometimes have online 'fights' over content that can continue for years.
Feb 23, 2017
1
530
Software
Bot can beat humans in multiplayer hidden-role games
MIT researchers have developed a bot equipped with artificial intelligence that can beat human players in tricky online multiplayer games where player roles and motives are kept secret.
Nov 20, 2019
1
79
Machine learning & AI
Taking down human traffickers through online ads
Researchers at Carnegie Mellon University and McGill University have adapted an algorithm first developed to spot anomalies in data, like typos in patient information at hospitals or errant figures in accounting, to identify ...
Apr 23, 2021
0
8
Internet
Texas attorney general opens investigation of Twitter bots
Texas Attorney General Ken Paxton said he opened an investigation of Twitter, claiming the social media platform may be misleading people with false reporting of its bot accounts, violating the Texas Deceptive Trade Practices ...
Jun 7, 2022
0
7
Robotics
Honeybee behavior as a model for decision-making in a kilobot swarm
Researchers at the University of Barcelona have made a sweet discovery: Honeybees make great subjects when studying the dynamic of group behavior and decision-making.
Internet
Q&A with Kathleen Carley on the spread of coronavirus disinformation
Amid the global coronavirus pandemic, disinformation about the situation has been spreading at lightning speeds on social media. In the words of Kathleen Carley, a CyLab faculty member and a professor in the School of ...
Mar 26, 2020
0
22
