Machine learning & AI

AI chatbots exhibit unique decision-making biases, study finds

Have you ever wondered how AI chatbots make decisions? This question arose in a classroom at the Cornell Tech campus and prompted a new study from Cornell SC Johnson College of Business that delves into the differences between ...

Computer Sciences

Chatbot offers individual support with programming assignments

How can a chatbot support students in lectures and with assigned exercises? Researchers at the Technical University of Munich (TUM) have developed the chatbot Iris, which offers informatics students personalized assistance ...

Security

New chatbot can spot cyberattacks before they start

From data breaches to widespread systemic shutdowns, cyberattacks like the 2024 Fulton County (Georgia) government attack now occur as regularly as natural disasters—and cause just as much destruction. And, like severe ...

Machine learning & AI

To err is human—and in the age of AI, it may be humanizing

A study co-authored by Associate Professor Juliana Schroeder found that people view customer service agents that make typographical errors—and correct them—as more human and sometimes even more helpful.