Consumer & Gadgets

Chatbots tell people what they want to hear, researchers find

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led research.

Machine learning & AI

ChatGPT-rival Anthropic releases more powerful AI

Anthropic, a major player in generative artificial intelligence, announced new models to fuel its Claude chatbot, the company said on Monday, as ChatGPT faces more rivals.

Business

Study examines AI chatbots in public organizations

From providing fast, 24-hour service, multilingual support and reducing staff workloads, the benefits of artificial intelligence (AI) chatbots are numerous. The technology also holds the potential to improve services across ...

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