Machine learning & AI
A recent study has identified four factors that predict user satisfaction with customer service chatbots. The study also found that a positive chatbot experience was associated with customer loyalty, highlighting the potential ...
Dec 15, 2020
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Machine learning & AI
Many attempts to develop artificial intelligence are powered by powerful systems of mathematical logic. They tend to produce results that make logical sense to a computer program—but the result is not very human.
Aug 19, 2020
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Computer Sciences
While the technology for developing artificial intelligence-powered chatbots has existed for some time, a new viewpoint piece in JAMA lays out the clinical, ethical, and legal aspects that must be considered before applying ...
Jul 24, 2020
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19
Internet
Nanyang Technological University, Singapore (NTU Singapore) has rolled out a new virtual assistant powered by Google Cloud to help some 6,000 incoming freshmen transition to university life on the NTU Smart Campus.
Jul 22, 2020
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Computer Sciences
What would conversations with Alexa be like if she was a regular at The Second City?
Jul 15, 2020
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Other
It's not quite the Joaquin Phoenix-Scarlett Johansson love story from 2013 romance "Her," but researchers believe an artificial intelligence chatbot may help relieve human loneliness, particularly in seniors.
Aug 21, 2019
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Internet
A research team at the University of Alberta is using artificial intelligence to build a chatbot—a computer program that can simulate a human conversation through text or voice—to help families living with neurodevelopmental ...
Aug 12, 2019
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12
Hi Tech & Innovation
Most people would appreciate a chatbot that offers sympathetic or empathetic responses, according to a team of researchers, but they added that reaction may rely on how comfortable the person is with the idea of a feeling ...
Oct 31, 2018
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Software
In this age of information —and misinformation —advancements in technology are challenging us to rethink how language works.
Mar 29, 2018
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8
Machine learning & AI
China's latest artificial intelligence chatbot is trained on President Xi Jinping's doctrine, in a stark reminder of the ideological parameters that Chinese AI models should abide by.
May 24, 2024
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