Machine learning & AI
Using computer-assisted neural networks, researchers at the Karlsruhe Institute of Technology (KIT) and the University of Duisburg-Essen have been able to accurately identify affective states from the body language of tennis ...
Jun 5, 2024
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Machine learning & AI
Researchers at Huazhong University of Science and Technology have achieved a significant breakthrough in emotion recognition technology, introducing a novel system that could transform the way we interact with machines and ...
Jun 4, 2024
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Business
Concierge services built on artificial intelligence have the potential to improve how hotels and other service businesses interact with customers, a new paper suggests.
May 23, 2024
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Business
Customer satisfaction in the service sector, particularly within hospitality, has long been a focal point for both academic research and practical application. Traditional analyses, such as the Kano model and importance-performance ...
Apr 3, 2024
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Business
While the rise of artificial intelligence is proving to be a contentious issue, new research from Edith Cowan University (ECU) has found that the use of social robots in a commercial setting would likely be met with less ...
Feb 26, 2024
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Business
Customers of AT&T, the country's largest wireless provider, reported widespread outages on Thursday.
Feb 22, 2024
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Business
Tech company layoffs exceeded 260,000 in 2023, and continue in 2024. This, despite a robust job market in non-tech industries.
Feb 13, 2024
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Security
The U.S. retail mortgage lender loanDepot is struggling to recover from a cyberattack that impacted its loan processing and phone service.
Jan 9, 2024
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Business
US airlines are gearing up for record traffic this holiday season, having beefed up staffing in the hopes of avoiding a repeat of last Christmas's operational meltdown.
Dec 21, 2023
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Machine learning & AI
Adam Selipsky is shepherding Amazon's cloud unit at one of the most important moments in tech history.
Dec 11, 2023
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