United Airlines to resume Boeing 737 MAX flights in February
United Airlines became the latest carrier to announce a timeframe to fly the Boeing 737 MAX again, saying Friday the jet would resume flights in February.
Dec 19, 2020
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6
Business
News tagged with customer service
Machine learning & AI
Study IDs four things that make people feel good about using chatbots
A recent study has identified four factors that predict user satisfaction with customer service chatbots. The study also found that a positive chatbot experience was associated with customer loyalty, highlighting the potential ...
Dec 15, 2020
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6
Business
Facebook buys online customer service startup Kustomer
Facebook on Monday announced it is buying a startup specializing in helping businesses interact with customers online.
Nov 30, 2020
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4
HBO Max will finally be accessible on Amazon Fire TV
HBO Max will finally be available for tens of thousands of Amazon customers.
Nov 16, 2020
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4
Business
Pandemic hurts AT&T in 3rd quarter, wireless unit stable
The pandemic continued to hit AT&T through the third quarter as closed theaters, wary U.S. moviegoers and the Hollywood shutdown hurt its WarnerMedia movie and TV business.
Oct 22, 2020
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4
Internet
Microsoft debuts portable data center to bring cloud computing to remote environments
Microsoft Corporation has announced on its website the development of a portable data center that can be used to bring cloud computing to remote environments. In their announcement, Microsoft describes their Azure Modular ...
Oct 21, 2020 report
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Computer Sciences
Educated yet amoral: AI capable of writing books sparks awe
An artificial intelligence (AI) technology made by a firm co-founded by billionaire Elon Musk has won praise for its ability to generate coherent stories, novels and even computer code but it remains blind to racism or sexism.
Sep 02, 2020
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722
Consumer & Gadgets
Garmin acknowledges cyberattack, doesn't mention ransomware
The GPS device maker Garmin Ltd. acknowledged Monday being victimized by a cyberattack last week that encrypted some of its systems, knocking its fitness tracking and pilot navigation services offline. It said systems would ...
Jul 27, 2020
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33
Business
Google selects Mississippi site for 1st US operations center
Google's first U.S. operations center is coming to northwest Mississippi.
Jul 09, 2020
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5
Business
EasyJet says to resume flying on June 15
British airline EasyJet on Thursday said it would return to the skies on June 15, with "a small number of flights", after grounding its entire fleet because of the coronavirus.
May 21, 2020
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