Machine learning & AI

New study finds AI-generated empathy has its limits

Conversational agents (CAs) such as Alexa and Siri are designed to answer questions, offer suggestions—and even display empathy. However, new research finds they do poorly compared to humans when interpreting and exploring ...

Machine learning & AI

AI could transform the way we understand emotion

An emotion recognition tool—developed by University of the West of Scotland (UWS) academics—could help people with neurodiverse conditions including autism.

Robotics

Human-like robots may be perceived as having mental states

When robots appear to engage with people and display human-like emotions, people may perceive them as capable of "thinking," or acting on their own beliefs and desires rather than their programs, according to research published ...