Machine learning & AI

New study finds AI-generated empathy has its limits

Conversational agents (CAs) such as Alexa and Siri are designed to answer questions, offer suggestions—and even display empathy. However, new research finds they do poorly compared to humans when interpreting and exploring ...

Empathy

Empathy is the capability to share and understand another's emotions and feelings. It is often characterized as the ability to "put oneself into another's shoes," Empathy does not necessarily imply compassion, sympathy, or empathic concern because this capacity can be present in context of compassionate or cruel behavior.

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