AI bot vs live agent? Researchers examine customer responses
It's no secret, artificial intelligence (AI) is changing the customer service game.
Feb 23, 2022
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Machine learning & AI
It's no secret, artificial intelligence (AI) is changing the customer service game.
Feb 23, 2022
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11
Other
Increasingly, movies featuring humanoid robots, like Terminator or Ex Machina, are showing the titular "robot" akin to humans not only in intelligence but also appearance. What if Terminator-esque robots became the norm, ...
Aug 30, 2021
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Robotics
As drones become more ubiquitous in public spaces, researchers at Ben-Gurion University of the Negev (BGU) have conducted the first studies examining how people respond to various emotional facial expressions depicted on ...
Jun 02, 2021
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Security
Using your face to unlock your phone is a pretty genius security protocol. But like any advanced technology, hackers and thieves are always up to the challenge, whether that's unlocking your phone with your face while you ...
Mar 17, 2021
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Engineering
Biometric authentication, which uses unique anatomical features such as fingerprints or facial features to verify a person's identity, is increasingly replacing traditional passwords for accessing everything from smartphones ...
Sep 28, 2020
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Computer Sciences
Scientists from the CNRS, ENS-PSL, Inserm, and Sciences Po revealed an increase in facial displays of trustworthiness in European painting between the fourteenth and twenty-first centuries. The findings, published in Nature ...
Sep 22, 2020
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5
The makers of the photo editing app Facetune have launched a new version that's focused solely on retouching faces in videos.
Jul 29, 2020
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Computer Sciences
A team of researchers at Yonsei University and École Polytechnique Fédérale de Lausanne (EPFL) has recently developed a new technique that can recognize emotions by analyzing people's faces in images along with contextual ...
Aug 28, 2019 feature
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Machine learning & AI
Real and fake smiles can be tricky to tell apart, but researchers at the University of Bradford have now developed computer software that can spot false facial expressions.
Jul 29, 2019
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Computer Sciences
Researchers at the Polish-Japanese Academy of Information Technology and Warsaw University of Technology have developed a deep alignment network (DAN) model to classify and visualize emotions. Their method was found to outperform ...
Nov 06, 2018 feature
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214