Chatbot or human? Either way, what matters for customer trust is 'perceived humanness'
The helpful person guiding you through your online purchase might not be a person at all.
Jan 5, 2022
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41
Business
The helpful person guiding you through your online purchase might not be a person at all.
Jan 5, 2022
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41
Computer Sciences
Imagine you're having friends over for lunch and plan to order a pepperoni pizza. You recall Amy mentioning that Susie had stopped eating meat. You try calling Susie, but when she doesn't pick up, you decide to play it safe ...
Aug 18, 2021
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62
Software
Analyzing how people move about in their daily lives has long been important to urban planners, traffic engineers, and others developing new infrastructure projects.
Jun 15, 2021
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5
Computer Sciences
Most of us benefit every day from the fact computers can now "understand" us when we speak or write. Yet few of us have paused to consider the potentially damaging ways this same technology may be shaping our culture.
Jun 1, 2021
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7
Consumer & Gadgets
Computer scientists at the University of California San Diego received an Amazon Research Award to develop a voice assistant to better communicate with older adults. Their initial goal is to create a system capable of understanding ...
Apr 29, 2021
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1
Computer Sciences
Have you ever wondered what flirting with artificial intelligence would look like? Research scientist and engineer Janelle Shane has given us an idea by training a neural network—an algorithm loosely inspired by biological ...
Apr 28, 2021
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12
Consumer & Gadgets
A team of computer science researchers at the University of Alabama at Birmingham have created and tested a new, Bluetooth-based system for disseminating emergency messages in an urban environment.
Apr 23, 2021
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8
Business
Today, Intel announced the readiness of Pohoiki Springs, its latest and most powerful neuromorphic research system providing the computational capacity of 100 million neurons. The cloud-based system will be made available ...
Mar 19, 2020
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14
Internet
Australia should work towards adopting a mandatory age-verification system for gambling and pornography websites, according to a recommendation from the federal parliamentary cross-party committee on social and legal issues.
Mar 10, 2020
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3
Internet
Governments around the world are increasingly using social media to manipulate elections and monitor their citizens, in a worrisome trend for democracy, a human rights watchdog said Tuesday.
Nov 5, 2019
1
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