Consumer & Gadgets

Chatbots tell people what they want to hear, researchers find

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led research.

FTC: Consumer finance website favored companies that paid

A personal finance website founded by former University of Delaware students has agreed to pay $350,000 to settle allegations that it posted fake reviews and steered users toward companies that paid the site, according to ...