Southwest still struggling with flight delays, cancellations

Southwest still struggling with flight delays, cancellations
In this March 26, 2021 file photo, passengers walk past a Southwest Airlines plane at Sky Harbor International Airport in Phoenix. Southwest Airlines is continuing to see higher numbers of canceled and delayed flights as it tries to recover from technology glitches earlier this week. As of Wednesday morning, June 16 the airline had canceled nearly 300 flights and another 400 were delayed, according to tracking service FlightAware. Credit: AP Photo/Sue Ogrocki, File

Passengers on Southwest Airlines had to deal with canceled flights and delays for a third day on Wednesday, as the airline tried to recover from technology problems that started earlier this week.

By late afternoon Central time, Southwest had canceled nearly 400 flights and more than 1,000 were delayed, according to tracking service FlightAware. Combined, the disruptions affected 40% of the airline's schedule.

Passengers took to Twitter to complain about long delays—and also report that Southwest's online sweepstakes promotion didn't seem to be working either.

A Southwest spokesman said the airline fixed what it termed a network-connectivity issue that cropped up Tuesday but was still experiencing cancelations and delays as it worked to resume normal operations.

The disruptions come as airlines gear up for what they hope will be a money-making summer. Next month, Southwest plans to operate about 87% of its July 2019 schedule, according to aviation research firm Cirium—further evidence that leisure travel has mostly recovered from the pandemic as millions of Americans have been vaccinated.

While Southwest's problems on Wednesday were far more extensive than at other U.S. airlines—American canceled about 40 flights and delayed 350 more, according to FlightAware—it was an improvement over the previous two days.

A problem with supplied by a contractor caused Southwest to delay about 1,500 flights Monday. On Tuesday, the Federal Aviation Administration briefly grounded Southwest flights and the airline canceled about 560 flights and delayed 1,800 more over the network issue.

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