Machine learning & AI

New study finds AI-generated empathy has its limits

Conversational agents (CAs) such as Alexa and Siri are designed to answer questions, offer suggestions—and even display empathy. However, new research finds they do poorly compared to humans when interpreting and exploring ...

Robotics

People, not design features, make a robot social

It takes a village to nurture social robots. Researchers who develop social robots—ones that people interact with—focus too much on design features and not enough on sociological factors, like human-to-human interactions, ...

Computer Sciences

Q&A: Alexa, am I happy? How AI emotion recognition falls short

Is the fear of public speaking the same as being chased by a bear? Does raising an eyebrow convey amusement or confusion? In 1995, Rosalind Picard, a scientist and inventor, introduced the idea of computers developing the ...

Robotics

How human faces can teach androids to smile

Robots able to display human emotion have long been a mainstay of science fiction stories. Now, Japanese researchers have been studying the mechanical details of real human facial expressions to bring those stories closer ...

Computer Sciences

Toward affective computing that works for everyone

Diversity and inclusion are critical aspects of the responsible development of artificial intelligence (AI) technologies, including affective computing. Affective computing, which focuses on recognizing, interpreting, and ...

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