Chatbot or human? Either way, what matters for customer trust is 'perceived humanness'
The helpful person guiding you through your online purchase might not be a person at all.
Jan 05, 2022
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Business
News tagged with small talk
Business
Teleworking tips for coping during COVID-19
Teleworking during the COVID-19 pandemic can make you feel like you're working all the time. Know how to set boundaries between your work and personal life, as well as avoid professional isolation.
Jun 30, 2020
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