Consumer & Gadgets news

Consumer & Gadgets

Why digital devices and online accounts need spring cleaning

If the spring season has brought an urge to scrub your living space from top to bottom, why not clear out the digital detritus cluttering your electronic devices and online accounts at the same time?

Consumer & Gadgets

On-body tech could expose users to new privacy and safety risks

Compared to the possibilities offered by on-body interaction techniques such as wearables, smartphones and computers are increasingly beginning to look like technologies of the past. But what risks arise when mini-computers ...

Consumer & Gadgets

What does it mean to train an AI to speak like you?

Ultra-personalized artificial intelligence for assisted communication risks muting aspects of the user's identity and occasionally breaches privacy, according to a new study from a Cornell Tech doctoral student who trained ...

Consumer & Gadgets

New identity wallet stores biometric proof on phones, not corporate servers

In our increasingly online lives, convenience has come at a cost. The average person has more than 100 online accounts, and creating a new one often requires handing over personal information like an email address or a birthdate. ...

Consumer & Gadgets

The friendlier AI gets, the more it can backfire

Major AI platforms, including OpenAI and Anthropic, as well as social apps like Replika and Character.ai, are increasingly designing chatbots to be warm, friendly, and empathetic. However, new research from the Oxford Internet ...

Consumer & Gadgets

Are you addicted to your AI chatbot? It might be by design

AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI Conference on Human Factors ...

Consumer & Gadgets

Why faster AI isn't always better

In the race to make AI models not just reason better but respond faster, latency—the delay before an answer appears—is often treated as a purely technical constraint, something to minimize and move past. But how is this relentless ...

Consumer & Gadgets

Chatbots may fuel 'delusional spirals' that lead to real-world harm

Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...

Consumer & Gadgets

New study reveals chatbot empathy can worsen customer reactions

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...

Consumer & Gadgets

Most AI bots lack basic safety disclosures, study finds

Many people use AI chatbots to plan meals and write emails, AI-enhanced web browsers to book travel and buy tickets, and workplace AI to generate invoices and performance reports. However, a new study of the "AI agent ecosystem" ...

Consumer & Gadgets

People are overconfident about spotting AI faces, study finds

Most people believe they can spot AI-generated faces, but that confidence is out of date, research from UNSW Sydney and the Australian National University (ANU) has demonstrated. With AI-generated faces now almost impossible ...

Consumer & Gadgets

Laughter reveals how we use AI at home

Voice assistants such as Alexa are often marketed as smart tools that streamline everyday life. But once the technology moves into people's homes, interest quickly fades. This is shown by new research in which laughter is ...

Consumer & Gadgets

Can AI fulfill our emotional needs?

Fully customizable virtual companions or avatars—and even "digital clones" of deceased people or living ex-partners—are among the new possibilities that artificial intelligence is bringing to the love lives of humans. But ...

Consumer & Gadgets

Feeling 'AI anxiety'? Here are the risks people fear most

A patient said to me the other day, half-smiling but clearly unsettled: "I think I've got anxiety about AI." They weren't having a panic attack or describing clinical anxiety. What they were expressing was a persistent sense ...

Consumer & Gadgets

What chatbots can teach humans about empathy

Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether using artificial intelligence to create grocery lists, turn oneself into a Muppets character or ...

Consumer & Gadgets

How much does chatbot bias influence users? A lot, it turns out

Customers are 32% more likely to buy a product after reading a review summary generated by a chatbot than after reading the original review written by a human. That's because large language models introduce bias, in this ...