Microsoft says virus hurting supply chain more than expected

Microsoft says virus hurting supply chain more than expected
In this Jan. 28, 2020, file photo a Microsoft computer is among items displayed at a Microsoft store in suburban Boston. Microsoft says its supply chain is being hurt by the virus outbreak in China and will return to normal operations at a slower pace than it expected a month ago. (AP Photo/Steven Senne, File)

The virus outbreak in China is hurting Microsoft more than expected, as the company said it won't meet targets that had already factored in the uncertainty.

In particular, Microsoft said revenue from Windows licenses and its Surface devices "are more negatively impacted than previously anticipated." The said demand for Windows products is still strong, but getting the supply chain back to normal is taking longer. That goes for both Microsoft-made Surface devices and Windows products made by third parties, which include Acer and Lenovo.

Last month, Microsoft predicted it would make between $10.75 billion and $11.15 billion in revenue from its personal computing business in the January-March quarter. Microsoft's , Amy Hood, said on a Jan. 29 earnings call that the company had widened the usual range for its revenue forecast because of the "uncertainty related to the public health situation in China."

The company's statement Wednesday suggests that the range was not wide enough to reflect the spread of the outbreak and its ongoing effects.

About a third of Microsoft's revenue comes from Microsoft's personal computing division, which houses the company's Windows operating system, its line of Surface laptops and tablets, its Xbox gaming hardware and software and its Bing search service. Microsoft didn't say if its Xbox business has been affected by the supply chain problems.

Microsoft, which is based in Redmond, Washington, is among many relying on Chinese factories to make electronics devices and parts.

Last week, Apple warned investors that it won't meet its second-quarter financial guidance because the viral outbreak in China has cut production of iPhones. The Cupertino, California-based company said all of its iPhone manufacturing facilities in China have reopened, but production is ramping up slowly. The company said demand for iPhones was also down in China because Apple's are closed or operating with reduced hours.

© 2020 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

Citation: Microsoft says virus hurting supply chain more than expected (2020, February 27) retrieved 25 May 2024 from
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.

Explore further

Cloud computing gains drive up profit for Microsoft


Feedback to editors