Amazon is discussing how its employee health tech could assist coronavirus response

Credit: CC0 Public Domain

Amazon is discussing with local public health leaders how its Amazon Care infrastructure—a medical system that was launched this year for employees in the Seattle area—can be used to support coronavirus response, a spokesperson confirmed Wednesday.

Amazon made Amazon Care available to Seattle-area employees in February. The spokesperson said the application of the service being discussed would extend beyond Amazon employees.

Amazon Care offers on-demand consultations—either text chat or video—with medical professionals through an app. It can also dispatch nurses to employees' homes for in-person exams, tests or treatment.

Another aspect of the service, called Care Courier, could be particularly relevant as and the Bill & Melinda Gates Foundation consider home test kits for COVID-19. Amazon's website says, "Your Care Courier can deliver Amazon Care prescribed medications to you at your home or office."

Scott Dowell, leader of the Gates Foundation's coronavirus response, said the goal is to have test kits delivered within two hours of being requested.

People receiving a kit would swab their noses and repackage the swabs, which would then be picked up and delivered to a lab for analysis. The project is expected to launch initially in the Seattle area, then possibly roll out nationwide, Dowell said.

"The swab pickup needs to go large scale," he said. "We are working with Amazon on the delivery of the kits" and with Amazon and possibly FedEx on pickup. "We're trying to work with companies that can do this on a nationwide scale."

©2020 The Seattle Times
Distributed by Tribune Content Agency, LLC.

Citation: Amazon is discussing how its employee health tech could assist coronavirus response (2020, March 12) retrieved 24 July 2024 from
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.

Explore further

Amazon launches app-based health-care service for Seattle-based employees


Feedback to editors