Robotics

AI-powered robots offer new hope to German factories

A blue-eyed humanoid robot carefully opens a box and places a tool inside as a crowd of visitors watch the demonstration of "physical AI" skills at a major industrial trade fair in Germany.

Consumer & Gadgets

Chatbots may fuel 'delusional spirals' that lead to real-world harm

Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts ...

Machine learning & AI

AI works best with humans—not instead of them

A new academic study says the most effective use of artificial intelligence may be to strengthen human thinking and decision-making, rather than replace it. Published in the Journal of Knowledge Management, the paper examines ...

Consumer & Gadgets

New study reveals chatbot empathy can worsen customer reactions

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that ...

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